Terms of Use

1.Who we are

The Sarbon software is made and owned by Sarbon TMS LLC. It is used by JOMA Cargo Inc, a trucking company (Joma Cargo Inc, 8153 Garnet Drive, Suite F, Dayton, OH 45458), which runs it for its own staff and drivers. In these terms, “we” and “the company” mean JOMA Cargo Inc.

2.What Sarbon is

Sarbon helps the company run its fleet office at sarbon.io. It turns Amazon Relay load and payment files into clean EZLoads imports, tracks fuel, tolls, repairs and disputes, keeps driver and truck records and documents, and prepares weekly reports. A companion Chrome extension, “Sarbon — EZLoads sync”, moves data between your own signed-in EZLoads and AtoB pages and Sarbon. Drivers use the “JOMA Driver” app inside Telegram, and the assistant “Sardor” reads the photos and files drivers send in the company’s Telegram groups.

Sarbon is a private business tool. It is not a public service, and it is not offered to customers or to the general public.

3.Who may use it

Sarbon is for JOMA Cargo staff and people the company has chosen to give access. You must be at least 18 years old. You can ask for an account with “Request access” on the sign-in page; the company decides, gives you a job role, and sends you a one-time link to set your own password. You cannot sign up on your own.

Access can be changed or removed at any time, for example when your role changes or you leave the company.

4.Accounts and security

• Your account is yours alone. Do not share your password or your Chrome extension key.
• Use a password you do not use anywhere else, and change it on the Account page if you think someone else knows it.
• On a shared computer, untick “Keep me signed in on this computer” when you sign in: Sarbon then signs you out after 15 minutes without use. Please sign out when you leave a shared computer.
• Tell us right away if you think your account, password or extension key has been used by someone else.
• You are responsible for what is done with your account.

5.Acceptable use

Use Sarbon only for JOMA Cargo business. Please do not:

• look at, copy or change records you have no work reason to touch;
• enter information you know is false, or change records to hide a mistake or a decision;
• try to get around sign-in, access limits or other security measures, or use another person’s account;
• upload files that contain malware, or use Sarbon to attack or overload it or any connected service;
• copy company or driver data out of Sarbon for any purpose other than company business;
• use the Chrome extension on any site other than the ones it is built for.

Your actions in Sarbon, such as edits, imports and exports, are recorded in an activity log so the company can see who did what.

6.Data we store and why

Sarbon stores the information the company needs to operate: staff accounts, Amazon Relay load and payment data, driver and truck records, fuel, toll and repair records, disputes, safety events, settlements, messages from the dispatch assistant, and trip and position data from Samsara. The Privacy Policy describes this in detail.

The company’s business data belongs to the company. You are given access to it to do your job, not to keep.

7.Driver and employee data

Sarbon holds personal information about drivers and employees, such as contact details, license and medical-card dates, pay rates and escrow balances. Handle it with care. Look at it only when your work needs it, do not share it outside the company, and do not copy it to personal devices or accounts.

8.Drivers and the JOMA Driver app

• Use the JOMA Driver app only from your own Telegram account; it shows only your own documents and pay.
• Send real, readable documents, and only those that belong to you or your truck. Do not send other people’s documents.
• Documents are read automatically to fill in their details, and the office checks them. If something about you is wrong, tell the office.
• What we collect from the app and the Telegram groups, and how long we keep it, is in the Privacy Policy.

9.Third-party services

Sarbon works with other services the company uses, including Amazon Relay, EZLoads, AtoB, Fleet One, PrePass, Samsara, Telegram, OpenAI (which reads documents), Google Drive, Vercel and Supabase. Those services have their own terms and privacy practices, and you must follow the rules of any account of theirs that you use. We do not control them, and they may change or become unavailable. The Privacy Policy explains what we exchange with each.

10.Accuracy of the numbers

Sarbon does its best to match loads, payments, fuel and tolls correctly, but it works from files and systems provided by others and can contain mistakes. Reports and flagged differences are an aid, not a final accounting or legal record. Please check important figures against the original source before you act on them, for example before filing a dispute or paying a driver.

11.Availability

We aim to keep Sarbon running, but we do not promise it will always be available or error-free. We may change, pause or remove features at any time, for example for maintenance.

12.Ending access

The company may suspend or end your access at any time, especially if these terms are broken. You may stop using Sarbon at any time. Your duty to protect company and driver data continues after your access ends.

13.Limits on our responsibility

Sarbon is provided as an internal tool, “as is”. To the extent the law allows, JOMA Cargo Inc is not liable for losses that come from an outage, a data error, or a problem with a third-party service. Nothing in these terms limits any right you have under the law that cannot be limited.

14.Changes

We may update these terms. The date at the top of this page shows the latest version, and we will tell staff about changes that matter. If you keep using Sarbon after a change, you accept the new terms.

15.Contact

Questions about these terms, or something that does not look right? Reach us here:

Joma Cargo Inc, 8153 Garnet Drive, Suite F, Dayton, OH 45458
jomacargousa@gmail.com · (513) 760-5662